Safety & Ecology Policy

Safety and ecology policy

GGPoker Safety and Ecology Policy ("SEP").

Last update: Feb. 29, 2024 (Click here for document history)

Table of contents

  1. General
  2. Use of Real-Time Assistance (RTA).
  3. Use of Bots
  4. Collusion.
  5. Multi Accounting
  6. Bum Hunting
  7. Data Mining
  8. Chip Dumping
  9. Unlawful entry
  10. Share account
  11. Hit and Running
  12. Abuse of promotions
  13. Ghosting
  14. Hacking
  15. Insulting behavior
  16. Predatory behavior
  17. Bypass
  18. Strengthened enforcement for VIP Cash Games and Tournaments
  19. Mass Data Anlysis (MDA).
 

Prohibited use of third-party tools or services

General

1.1. The Security & Ecology Policy ("SEP"), administered and implemented by the GGPoker Security Team ("Security Team" or "We"), must be fully acknowledged by you, the End User ("User"), before you can play on GGPoker and the GGPoker Network ("GGPN").

1.2. By agreeing to the GGPN Terms and Conditions, the user also agrees to the terms and conditions of the SEP. The user's decision to play on GGPN implies acceptance of these terms and conditions.

1.3. The SEP is designed to create and maintain a healthy ecology within GGPN, intended to provide a safe, fair and enjoyable gaming environment for all Users, with the goal of fair, safe and lawful competition.

1.4. As the owner of an account, the responsibility for the security of the account, nickname and password rests with you, the user. If an account falls victim to unauthorized access, we are not liable for any losses on the account and reserve the right to confiscate any unlawful winnings made during such unauthorized access.

1.5. GGPN shall not be liable for any damages suffered by the User as a result of unauthorized use or misuse of the login credentials, unless we fail to exercise reasonable care.

1.6. If there are reasonable grounds to suspect that a user is involved in any form of Prohibited Activities and Conduct or Prohibited Use of Tools or Services, the Security Team reserves the right to block an account and conduct a security check at any time, even while playing. The security check may result in, but is not limited to, restricted access to the user's account, cashier, gameplay (both cash games and tournaments) or promotional rewards.

1.7. We reserve the right to make changes to the SEP. We will notify the User of significant changes via email and/or client pop-up messages. If you continue to use the Services after being notified, you will be deemed to accept the changes.

1.8. In case of suspected criminal or fraudulent activities, we may inform the relevant authorities about the identity of the user.

1.9. In cases of integrity violations, we may notify the Poker Integrity Council.

1.10. To prevent cheating, we reserve the right to perform a scan of the User's device to monitor Prohibited Activities and Behaviors or Prohibited Uses of Tools or Services. If the scan reveals suspicious activity, our software may scan associated files to create a composite network that is compared to profiles of known illegal automated programs.

1.11. In case of a breach of the SEP, the Security Team reserves the right to impose one or more penalties after a thorough investigation of the case, based on information, data and evidence gathered.

1.12 Any decision made by the Security Team is final.

1.13. Penalties imposed by the Security Team on Users may vary depending on applicable regulations in that particular area.

1.14. Users with "Verified Name" accounts are strictly limited to owning and using a single account within the entire GGPoker Network. In addition, accounts in the process of converting to "Verified Name" status, or accounts already designated as "Verified Name" accounts, are expressly prohibited from creating or using other accounts, both new and existing, within the GGPoker Network.

  1. WARNING: A written notice
  2. REMOVAL OF REWARD: Removal/reduction of your promotional rewards.
  3. SUSPENSION: Temporary suspension of your account
  4. ACCOUNT CLOSURE: Permanent closure of your account
  5. PERMANENT BAN: Permanent ban from the entire GGPoker Network
  6. WITHDRAWAL OF FUNDS: Confiscated funds won by a player by participating in prohibited activities or conduct to compensate victims of unfair gameplay or when no specific victim can be identified will be placed in the Network Ecology Improvement Fund. Confiscation may include not only the funds in the poker wallet, but also the funds in the main wallet and any outstanding payouts.
  7. REMOVAL OF ACCESS TO POKERCRAFT: Restriction of access to PokerCraft.
  8. GAME REMOVAL: Restrictions on playing certain games/game types.

 

Prohibited Activities and Behaviors

Prohibited Activities and Behaviors are defined activities and behaviors that are strictly prohibited on GGPN. Participating in, or being involved in Prohibited Activities and Conduct may result in penalties as specified in each clause.

2. Use of Real-Time Assistance (RTA).

2.1. RTA is defined as any external aid that gives users an unfair advantage over their opponents, influences their decision-making in real time, or allows them to play in a way that they could not otherwise perform.

2.2. Any decision made at the poker table must be free of outside assistance.

2.3. External help includes but is not limited to software, apps, websites, physical and digital reference materials. Consulting charts or diagrams of any kind while playing is strictly prohibited.

2.4. Possible actions for violations: PERMANENT BAN, CONFISCATION OF FUNDS

3.Use of Bots

3.1. A bot is defined as software, programs, websites or apps that enable gaming without human intervention or the requirement of a human to perform decisions and/or actions.

3.2. Any decision made at the poker table must be made by the person to whom the account belongs.

3.3. A bot includes, but is not limited to, artificial intelligence, fully and partially automated bot, or other tools that automate decisions or actions.

3.4. Possible actions for violations: PERMANENT BAN, CONFISCATION OF FUNDS

4. Collusion.

4.1. Collusion is defined as behavior in which two or more users conspire to gain an unfair advantage over their direct opponents in cash games, or over part or all of the field of participants in tournaments.

4.2. The user must play his own hand independently and in his own interest.

4.3. Users may not share information about their own hole cards with other users while the same hand is still in play, under any circumstances.

4.4. The user must refrain from "soft playing," which is defined as intentionally playing hands in a non-aggressive manner against certain opponents (e.g., friend, financier, or other persons involved). The only exceptions to this rule are in-the-money (ITM) bubble situations or multi-hand post-money bubble situations in which one or more users are all-in.

4.5. Users may not conspire to cause financial harm to other users.

4.6. Possible actions for violations: WARNING, SUSPENSION, PERMANENT BAN, CONFISCATION OF FUNDS

5. Multi Accounting

5.1. Multi Accounting is defined as intentionally creating and/or using multiple accounts on the same GGPN website.

5.2. The user is strictly prohibited from simultaneously participating in any game with multiple accounts.

5.3. Users are strictly prohibited from simultaneously participating in any freerolls or promotions with multiple accounts.

5.4. Users with Real Name accounts may only maintain one account across the network, without exception. It should be noted that accounts with verified names are scrutinized more closely and held to higher standards.

5.5. Possible actions for violations: SUSPENSION, ACCOUNT CLOSURE, PERMANENT BAN, CONFISCATION OF FUNDS

6. Bum Hunting

6.1. Bum Hunting is defined as the deliberate practice of seeking out less skilled users while deliberately avoiding confrontation with more skilled users.

6.2. The User is strictly prohibited from screening and only playing against specific users, and only choosing to participate in games when those specific users are present.

6.3. The user is strictly prohibited from targeting specific users, such as by leaving a game shortly after certain users leave, and/or resuming the game when those specific users return.

6.4. Possible actions for violations: WARNING, SUSPENSION, REMOVAL OF REWARDS, PERMANENT BAN

7. Data Mining

7.1. Data Mining is defined as any operation that results in the collection of hand history other than one's own hand history.

7.2. The user is strictly prohibited from using external third-party tools to import and/or convert hand history from the poker tables or PokerCraft.

7.3. Users are strictly prohibited from directly or indirectly accessing their own PokerCraft data or sharing their own hand history with any other party.

7.4. Possible actions for violations: REMOVE ACCESS TO POKERCRAFT, DELETE GAME, PERMANENT BAN, CONFISCATION OF FUNDS

8. Chip Dumping

8.1. Chip Dumping is defined as intentionally losing chips to another user.

8.2. In a case of Chip Dumping, both the user who transferred the chips and the user who received the chips are at fault.

8.3. Chip Dumping as a method of transferring money is strictly prohibited and may be considered money laundering.

8.4. Possible actions for violations: WARNING, SUSPENSION, PERMANENT BAN, CONFISCATION OF FUNDS

9. Unlawful encroachment

9.1. Unlawful entry is defined as returning to one of the GGPN sites after receiving a network-wide ban.

9.2. Users are strictly prohibited from returning to GGPN to play on new or pre-existing accounts, regardless of who owns the account, after a network-wide ban has been imposed.

9.3. Possible actions for violations: PERMANENT BAN, CONFISCATION OF FUNDS

10. Share account

10.1. Account sharing is defined as the sharing of an account by two or more persons.

10.2. The User may only own and play on an account registered under his own credentials.

10.3. Possible actions for violations: SUSPENSION, REMOVAL OF AWARDS, CONFISCATION OF FUNDS.

11. Hit and Running

11.1. Hit and Running is defined as leaving the table shortly after winning a significant pot, giving opponents no chance to recover their losses.

11.2. Factors considered in Hit and Running include, but are not limited to, the size of the pot, the number of hands played after winning the pot and the frequency of such behavior.

11.3. Possible actions for violations: WARNING, SUSPENSION, REMOVAL OF REWARDS, PERMANENT BAN

12. Abuse of promotions

12.1. Abuse of promotions is defined as active participation in a promotion for the purpose of receiving more bonus/promotional/leaderboard rewards than the user is entitled to.

12.2. Possible actions for violations: REMOVAL OF AWARDS, PERMANENT BAN, CONFISCATION OF FUNDS.

13. Ghosting

13.1. Ghosting is defined as playing on behalf of someone else on an account one does not own or allowing someone else to play on one's own account.

13.2. Possible actions for violations: PERMANENT BAN, CONFISCATION OF FUNDS

14. Hack

14.1. Hacking is defined as unauthorized access to an account - username and password - by compromising digital device(s) and/or network(s).

14.2. If the User is a victim of hacking, the User must immediately report the incident to the Security Team.

14.3. Possible actions for violations: PERMANENT BAN, CONFISCATION OF FUNDS

15. Insulting behavior

15.1. Offensive conduct is defined as any act that is (but not limited to):

     defamatory, racist, vulgar, hateful, obscene, abusive, threatening, insulting or discriminatory

     Illegal or associated with criminal activity

     Intended to imitate another person or entity

     Intended for advertising

     Intended to request personal information

     Intended to mislead or deceive others

     Harmful to the computer data or financial security of any party

     Seen as 'spamming' other users

15.2. Offensive behavior includes, but is not limited to, activities related to a profile picture, chats, SnapCam, audio chat or voice message.

15.3 Possible actions for violations: CHAT SUSPENSION / CHATBAN, WARNING, SUSPENSION, PERMANENT BAN

16. Predatory behavior

16.1. Predatory behavior is defined as any act of exploiting unethical advantages or using exploitative tactics toward other users to gain unearned benefits.

16.2. Predatory conduct includes, but is not limited to, grimacing/buttoning, ratholing and other conduct not in line with fair competition and considered unethical by the poker community.

16.3. Possible actions for violations: WARNING, SUSPENSION, PERMANENT BAN

17. Workaround

17.1. Circumvention is defined as any manipulation with malicious intent of the GGPN and the software to circumvent security measures.

17.2. The user is strictly prohibited from exploiting or attempting to exploit software bugs within the client for financial gain.

17.3. Possible actions for violations: PERMANENT BAN, CONFISCATION OF FUNDS

18. Strengthened enforcement for VIP Cash Games and Tournaments.

18.1. Users involved in any of the following financial relationships are strictly prohibited from playing at the same VIP cash game tables as their peers: staking, swaps, profit sharing or any bankroll sharing agreement.

18.2. Users are strictly prohibited from making deals, including off-client deals, at the final table of certain tournaments, including the GGMillion$ High Roller.

18.3. Possible actions for violations: WARNING, SUSPENSION, PERMANENT BAN, CONFISCATION OF FUNDS

Mass Data Analysis (MDA) 19.

19.1. Mass Data Analysis (MDA) refers to collecting data on specific player pools and building useful heuristics based on their analysis.

19.2. Users are strictly prohibited from using methods to systematically collect data from games or player activity.

19.3. Users may not share, sell, or otherwise distribute data obtained through MDA to other users or entities.

19.4. Potential Action for Violation WARNING, SUSPENSION, PERMANENT EXEMPTION, WITHDRAWAL OF FUNDS.

 

Prohibited Use of Third Party Resources or Services.

GGPN strictly prohibits the use of any third-party tools or services that may facilitate Prohibited Activities and Behaviors. In addition, any tools or services that provide an unfair advantage over opponents or result in violation of GGPoker's Terms and Conditions, Privacy Policy, House Rules or SEP are strictly controlled and prohibited. It should be noted that examples of third-party tools or services listed here in no way constitute an exhaustive list.

  • Tools or services that facilitate the execution of any poker action, including, but not limited to, RTA, bots (fully or partially automated), solvers, schedules or HUDs.
  • Tools or services that facilitate the collection of hand histories and enable Mass Data Analysis (MDA), including but not limited to Hand2Note, PokerTracker, or Holdem Manager.
  • Tools or services that facilitate the performance of any additional action during client use, including, but not limited to, seating scripts or automated note-taking tools.
  • Remote access tools that provide access to your machine or device, including, but not limited to, TeamViewer, AnyDesk, ChromeRDP, RDPClip, LogMeIn, Microsoft Remote Desktop, Splashtop, VNC Connect, RemotePC and Zoho Assist.
  • Virtual machines or emulators of any kind that cloak your own machine and device, including, but not limited to, Oracle VM VirtualBox, VMware, Parallels, Microsoft Hyper-V, Nox, Bluestacks or MEnu.
  • VPNs, Proxies or other tools that hide your location.
  • Scripts designed to circumvent GGPoker's intended user experience.
  • Tools or services designed to obtain or mine game data from the GGPN.
  • Tools or services that enable access to multiple devices, including but not limited to Mouse without Borders, ShareMouse, Synergy, and Input Director.